Customer Help

Domestic Orders (within India):  It takes 2-3 business days for order processing, further 5-7 business days to receive your product.

International Orders (US, UK and worldwide) : It takes 3-5 business days for order processing, shipping takes a upto 10 business days depending on location.

In case the item/(s) you ordered is not in stock then manufacturing the products and processing the order can take 10- 28 days depending on the product. 

Click here to create an account. Enter your email address and password. Click “Register.” Your account should be created after you click “Register.” 

Please email at sales@antsceramics.com for change in shipping address.

1.  Once your order has been shipped, you will receive a confirmation email containing the shipment details and a tracking number so that the shipping progress of your order can be tracked. 
2. If you have an account go to the account page and view your order history. Find the order you are looking for and click the link where you can track the status of it. 
3. If the order was placed as a guest, the status of the order can still be viewed from the “Order Tracking” section, available here.. 

Most likely yes! We ship almost everywhere in the world. To find out if we ship to your country, place an item in your cart, select “View Cart”, and then “Check out!”. In the first checkout step- Shipping Info- select the ‘Country’ pull-down menu. If your country is included in that list, then we ship to you! If your country is not included, you, unfortunately, won’t be able to place an order.

We work with payment companies like Paypal, Stripe and Razorpay to process all of our transactions. All of the credit card information is managed within their system and we are unable to see credit card details in your account.