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Cancellation, Return & Refund Policy

For any cancellation or order modification please email at sales@antsceramics.com

Definition: ‘Return’ is defined as the action of giving back the item purchased by the buyer to the seller on the website. Following situations may arise:

  1. Item was defective

  2. Item was damaged during the shipping

  3. Product(s) was/were missing

  4. Wrong item was sent

We encourage the buyer to review the listing before making the purchase decision. In case the buyer orders a wrong item, the buyer shall not be entitled to any return/refund.

The buyer needs to raise the refund request within 10 days from the date of receiving the product.  Please call us on: +91 86000 33151 or email us at sales@antsceramics.com to let us know.

To return the items, please package them appropriately, ideally in the packaging they were sent to you in, and send them to the address below and we will either exchange them or give you a refund.

Returns Address

Ants Ceramics Pvt ltd

Unit No.1 , Jivdani Industrial Estate, Off Western Express Highway,

Dhumal Nagar, Vasai (E) Thane- 401208, Maharashtra, India

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